Providing charity care or other financial assistance can make a patient’s or family’s world better in a time of need.
Heartfelt words speak volumes about the more than 160,000 patients and families who were able to focus on the care of loved ones when relieved of overwhelming financial burdens, which totaled more than $114 million in charity care in 2016. BJC provided an additional $175.7 million in unreimbursed Medicaid and more than $80 million in charity-eligible care. Charity-eligible care consists of unpaid bills that presume patients would qualify for charity care if they applied, based on available demographic information.
The following messages reflect sentiments from patients across BJC who received financial assistance such as free care, reduced bills and long-term payment plans, all based on individual family needs.
"Thank you so much for your kindness in the way that you handled my out-of-pocket expenses. It means more to me than saving money. To leave a career that I loved in the way that I left was difficult. You have made my exit … much easier. Thank you for treating me so well. I won’t forget it. God bless."
"I want to say a huge thank you for going above and beyond helping a single mom like me. I can’t say how truly blessed you made our lives by taking care of almost all of my bill. This helps me in other areas. Thank you for making a difference in people’s lives like mine!"
"Thank you very much. Your financial assistance is greatly appreciated!"